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About photobooks

What is a photo book? What's the difference between a photo book and a photo album? How do I get a photo book? Can I create my own photo book/album? How long does it take to create a photo book? How many pages can a photobook have? What kind of paper is used for printing? What does a photo book look like? What kind of cover does a photobook have? Can I choose themes, different colors? How do I sort out the pictures on the page? How long does the delivery take? In which areas do you deliver? What are the available sizes for a photo book? How is the photobooks' binding made? How do I upload images in the Albumora editor? How do I download photos? How do I create an account on your site? How do I contact members on the site? How do I filter products on your website? Can my account be used by others? If I use an image from your site, should the source be mentioned? Can I sell ​​images on your website? How many images can I upload on the site? I have a problem with the order status. What should I do? Can you contact a photographer to edit an image for me? What is an editorial image? How do I print an invoice? What happens if the website does not accept my email address, username or password, even if I know that the information is correct? What is the refund policy? Can I upload the same image more than once? What do I do if I forgot my password? What if I forgot which email I used for creating my account? How will my credit card information be protected? What is the privacy policy that applies to my account? How do I cancel an order? I need a copy of the provided personal information. What should I do? Am I allowed to use your partners' images/information? Will my images be used by you? My order was cancelled by you. Why? I am not 18 years old. Can I create an account on your site? How do I add text to my photos? Can I make changes to already ordered products? What is the project amendment procedure?

What is a photo book?

A photo book is a digital photo album on whose pages the photos are directly printed, without needing them to be glued or put into transparent sheets.

What's the difference between a photo book and a photo album?

The main difference between a photo book and photo album is that while a classic photo album requires photos to be glued or placed into transparent sheets, a photo book photos are printed directly on the book's pages. Another important difference is the fact that the photobook offers the possibility of customizing the product from its creation by adding text, backgrounds, stickers etc.

How do I get a photo book?

Albumora has created specific themes for each event that can be chosen for a photo book. So to create a photo book, you must choose the category (wedding, christening, family, etc.), then choose the product. Click on Create Album and begin to customize the photobook. When this task is completed, click the Order button. Choose the payment method and delivery and complete the order.

Can I create my own photo book/album?

Yes, you can create your own photo book/album. Using the online editor, you can add photos either from your computer or from other applications such as Facebook, Flickr, Picasa, which you can arrange in a specific layout on the page, resize, rotate, you can add text, background images or stickers.

How long does it take to create a photo book?

The required time to create a photo book varies depending on the photobook's number of pages required depends photobooks, its level of customization, as well as the level of technical knowledge of the creator. To reduce the creation time, you can use the AutoFill feature that will arrange your images on pages. After uploading your photos to the project, arranging the photos by using our default layouts may reduce the creation time to only 5 minutes.

How many pages can a photobook have?

The minimum number of pages for a photobook is 24.The maximum number of pages for a photobook is 120. Each additional 8 pages set will be charged separately.

What kind of paper is used for printing?

The printing is done on DCM or photographic paper.

What does a photo book look like?

A photo book looks like a photo album. Depending on the choices you make, the photobook's covers can be hard or soft, paper can be photographic or DCM superior quality, the format can be square, portrait or landcape.

What kind of cover does a photobook have?

A photobook's cover can be hard or soft, depending on the finish you choose. For layflat photobooks, the only option is hard cover. For paperback ones, you can choose between hardcover or soft.

Can I choose themes, different colors?

Yes, depending on the event that the photobook is based on, you may choose different themes and colors. Albumora has created specific photobook themes for weddings, christenings, family, holidays, school events, etc.

How do I sort out the pictures on the page?

Choose a default layout for the page and then, by using drag and drop, take photos from the left and bring them to the centre, to the chosen location.

How long does the delivery take?

The product is ready within 7 business days from placing the order. Shipping duration is added to this timeline.

In which areas do you deliver?

Albumora delivers all across the country.

What are the available sizes for a photo book?

Photo books are available in the following shapes and sizes

Square:

P140 | 14 x 14 cm
P200 | 20 x 20 cm
XXL | 29 x 29 cm

Landscape:

A5 | 21 x 14 cm
A4 | 28 x 21 cm

Portrait:

A4 | 21 x 28 cm

How is the photobooks' binding made?

There are 2 types of binding and this will influence the final product's appearance. The standard format - pages are bound at the spine, as a standard book; the layflat format allows printhing the photos on 2 pages with a 180 degrees opening.

How do I upload images in the Albumora editor?

To add photos, click the Add Photos button in the editor, located at the top left, on the second line of the menu. Then you can upload pictures from your computer or from Facebook, Flickr, Picasa.

To add pictures from your computer, choose the Add Photos From My Computer button. To upload multiple photos, select them by holding down the CTRL key, then click Open. You will receive a loading confirmation message. Photos that you have added can be found on the left side of the editor (they are visible if you are in the Photos tab).
To add photos from Facebook, Flickr or Picasa, please see this tutorial (instructions are more complex). - tutorial follows

How do I download photos?

Currently, the Albumora system does not allow saving photos to your computer.

How do I create an account on your site?

To create an account on our site, click My Account at the top right and then on Register. Enter your email, password and anti-robot text validation. Click Save. You will get an account creation email confirmation.

How do I contact members on the site?

This site is not a forum, therefore you can not contact members of this site.

How do I filter products on your website?

To filter products, please click the links found on the left side of the site. Our products are already sorted, depending on the category they belong to. Click on Photo Albums. To search for a particular product, click on the magnifying glass found in the right corner.

Can my account be used by others?

No, your account cannot be used by others. Access to your account is with an email and password that only you know.

If I use an image from your site, should the source be mentioned?

Considering the uploaded photo will only be used in customizing your product, this photo can only be seen by you only. Not being a public item, there is no need to mention the source.

Can I sell ​​images on your website?

No, our website does not allow selling images.

How many images can I upload on the site?

You can upload as many images as you wish to. The only restriction is the 30MB size per image. Also, our website only stores the images used in a project.

I have a problem with the order status. What should I do?

For any type of issues, please contact us at contact@albumora.com

Can you contact a photographer to edit an image for me?

PhotoAlbumora does not offer editing nor intermediation services..

What is an editorial image?

An editorial image is an image used for editorial purposes, non commercial and non promotional, blogs, in newspaper articles, in online articles with descriptive purposes, in a non-commercial presentation.

How do I print an invoice?

To print an invoice, click on My Account, then click Orders (you must be signed in to your account on the site). In the orders table, click the order ID for which you want to print the invoice. You will be redirected to the order details page, where you can find the Print Invoice option.

What happens if the website does not accept my email address, username or password, even if I know that the information is correct?

In this case, please contact us at contact@albumora.com and provide as many details as you can concerning the difficulties you've encountered.

What is the refund policy?

Except the situations where the received products have errors or sustained damage which is due to Albumora, products cannot be returned.

Can I upload the same image more than once?

There is no need to upload the same image several times. The same image, once uploaded, can be used multiple times on multiple pages, it can be modified, resized, or rotated.

What do I do if I forgot my password?

Click on My Account and then click Login. In the newly opened window click on Forgot your password? Add the email address that you used when creating your account on this website and then click the Reset Password button. You will receive an email in which you are invited to click on a link that will redirect you to the password reset page.

What if I forgot which email I used for creating my account?

After creating an account, our system sends a confirmation email. You can check your email inboxes to see which of them received this email from Albumora. That is the email address with which you can login on our website.

If this is not successful, please contact us at contact@albumora.com and provide the full name that you used when creating your account. With this information, we can verify your account details.

How will my credit card information be protected?

We use the encryption technology Secure Sockets Layer (SSL 40-bit to 128-bit capacity depending on your browser), the industry standard, to protect credit card information when used for internet payments. This encryption ensures security and confidentiality of your information in transit.

What is the privacy policy that applies to my account?

Albumora does not sell nor rents your personal information to third parties. The collected information about you is the minimum required to process your orders and provide a more personalized, faster and more comfortable experience. To process your order and to notify you about the status of the order, we need your name, email address, card number and expiration date. To protect your cred card details, we use the encryption technology Secure Sockets Layer (SSL 40-bit to 128-bit capacity depending on your browser), the industry standard. This encryption ensures the security and confidentiality of your information in transit.

How do I cancel an order?

If your order has not yet been sent to print, cancellation is possible. We invite you to click on My Account, then click Orders (you must be logged in to your account). You'll see the orders history for this website. If the order was not yet sent to print, you can cancel it here. Instead, if the order was already sent to print, we can no longer cancel it nor reimburse you, due to the particular nature of the products that require printing..

I need a copy of the provided personal information. What should I do?

Please contact us at contact@albumora.com to resolve this matter.

Am I allowed to use your partners' images/information?

The only images you can use are the ones you've uploaded on the site. You do not have access to other people's uploaded photos.

Will my images be used by you?

Your images can only be used by yourself in creating the customized product.

My order was cancelled by you. Why?

Orders are only cancelled with a prior notification to the customer, therefore please check your email.

I am not 18 years old. Can I create an account on your site?

Yes, you can create an account. There are no age restrictions.

How do I add text to my photos?

To add test to images, click the Add Text button found at the top right of the editor.

Can I make changes to already ordered products?

If you notice any mistakes, please contact us urgently. If the order is already in execution, no further changes can be made.

What is the project amendment procedure?

Please get in touch with us. We will cancel the order and will send you a coupon, enabling you to place the order again. You will create a clone for the project, will complete the required editing and resend the order.